Subscription Plans

  • Can I Add Items to My Subscription Box?

    Yes, you can! Adding extra items to your subscription box is easy and a great way to spoil your pup even more. To add items: Visit the Manage Subscription section of your account. Browse available add-ons like toys, treats, or accessories that will be on sale. Select the items you want, and the...

  • Can I Pause My Subscription?

    While we don’t currently offer a pause option directly within your account, you can adjust your delivery schedule to suit your needs. Simply switch your delivery frequency from every 1 month to every 2 or 3 months to create a break that works for you. If something comes up, like a vacation or sp...

  • Do I have to get a box every month?

    Nope, you do not have to get a box every month. You can choose to receive a box monthly, bi-monthly, pause your subscription anytime, or even skip a box when needed. Whatever works best for you and your pup! With DuraPaw, flexibility for you and your dog is key!

  • How Do I Add Toys to My Subscription Box?

    Adding extra toys to your DuraPaw subscription box is easy and a great way to spoil your pup! Here’s how you can do it: Log Into Your Account: Navigate to the Manage Subscriptions section of your account. Scroll Down to the Toy Add-Ons: Navigate down to where you see a slider of toy add-ons. Yo...

  • How Do I Skip a Box?

    If you need to skip a box, here’s how you can do it: Option 1: Switch your delivery frequency from every 1 month to every 2 months. This will effectively skip a month and adjust your subscription accordingly. Option 2: If you’re already set to delivery every 2 or 3 months, simply reach out to us...

  • How Do I Start a New Subscription?

    To start a new subscription, you can choose from our various subscription boxes tailored for your dog. We offer four different subscription plans for the ultimate convenience, including our: 1 Month Plan: Perfect for monthly surprises. 3 Month Plan: A great way to try us out. 6 Month Plan: The p...

  • How much does a box cost?

    Great question! 🐾 With our 50% OFF FIRST BOX offer, your first box is just $24.97, including free shipping! After that, boxes are $49.94 each with no hidden fees. This price also includes Free Shipping on every box, which we cover and pay for you. Want to find the perfect plan for your pup? Take...

  • Is the Discounted Price for the First Box or for the Entire Year?

    The discount applies to your first box only, but here’s the good news—even at the regular price, every DuraPaw box is packed with unbeatable value! You get: Premium, ultra-durable toys and healthy Canadian treats. A price similar to wholesale with free shipping included. Exclusive designs and no...

  • What if I have more than one dog?

    More pups, more fun! 🐾 One DuraPaw box is perfect for 1-2 dogs to share! If you’ve got a bigger pack (3 or more pups), we recommend our Multi-Dog Box to make sure every tail gets wagging. You can explore the perfect option for your furry family by taking our 1-2 Dog Quiz here or checking out our ...

  • What is the DuraPaw Price Promise Guarantee?

    With the DuraPaw Price Promise Guarantee, your subscription price will never increase as long as your subscription remains active. The price you received when you signed up is yours fur-ever! 🐾 Enjoy peace of mind knowing your pup’s favorite box will always stay at the same great value.

  • Will my subscription renew automatically?

    Yes, your subscription will automatically renew on a month-to-month basis after your chosen plan duration ends. This way, your pup can keep enjoying their favorite toys and treats without interruption! Need to make changes or have questions? We're always here to help! 🐾