Customize
Customization is all about adjusting your pup’s overall preferences so future DuraPaw Boxes feel like a better fit.
While each box is still a curated surprise, your dog’s profile helps guide what goes into it.
Toy Style Preferences
If your dog prefers certain types of toys, such as durable chews, interactive toys, or fewer plush-style toys, we can use that feedback to guide future selections.
Treat Preferences or Allergies
If your pup has ingredient sensitivities or flavors they don’t enjoy, we can note those preferences and do our best to avoid them going forward.
General Fit Adjustments
Things like chewing level, play style, or past feedback help us make smarter picks over time. These preferences help keep the surprise factor while improving the overall fit.
A Few Things to Know
- Preferences stay on your account for future boxes unless you ask us to update them.
- Requests are handled on a best-effort basis and depend on availability.
- Changes apply to upcoming boxes only.
How to Share Your Preferences
To update your dog’s preferences, email us at hello@durapaw.ca
or reply to your order confirmation with the details you’d like us to note.