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• Can I exclude certain items from my box?
• Can I Get a Toys Only Box?
• How Can I Customize My Next Box?
• Subscriber-only Discounted Add-On Shop
• What If I Have a Specific Toy or Treat Request?

• Do You Have Any Discount Codes or Promotions?
• What Are DuraPaw Rippables?
• What's Inside a DuraPaw Box?
• Where Are the Treats in DuraPaw Boxes Made?

• Can I Modify My Order After Placing It?
• Can’t Find Your Package?
• How Long Will It Take to Get My Order?
• Is Shipping Free?
• Track My Order
• When to Expect My Next Box?
• Where are your DuraPaw toys made?

See all articles in Order and Shipping →

• How To Turn Off Auto Renew?
• What Happens If My Payment Fails?
• When Will I Be Charged?

• Can I Add Items to My Subscription Box?
• Can I Pause My Subscription?
• Do I have to get a box every month?
• How Do I Add Toys to My Subscription Box?
• How Do I Skip a Box?
• How Do I Start a New Subscription?
• How much does a box cost?

See all articles in Subscription Plans →

• How do Free Replacement Toys Work?
• How Do I Cancel My Subscription?
• I Thought My Subscription Plan Was Complete?
• My Dog Destroyed a Toy
• Provide Feedback or Rate a Chat

• Are Nylon Toys Supposed to Flake?
• Benefits of Rotating Dog Toys
• How Do I Use My Nylon Toy Safely?
• How Durable Are DuraPaw Toys Compared to Kong?
• How Durable Are Your Toys?
• How to Make Toys Last Longer?
• How to Use Enrichment Toys?

See all articles in Toy Articles →